FAQ’s.
Have some questions?
Take a look at my frequently asked questions below to find some answers.
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Personal branding photography shows the person behind your business, so your audience can get to know, like and trust you. It goes beyond a headshot to show what you do, how you work and who you are, in what I call working-lifestyle images. You'll have a library of images to use across your website, social media, marketing and PR, helping you connect with the clients you most want to work with. You can find out more about what personal brand photography is and how it can help you and your business here.
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I work mostly with established founders and service-based business owners, such as coaches, consultants, therapists and creatives, who are launching something new, evolving their business, raising their profile, or ready to feel proud of the face behind their brand. I also work with product-based businesses, always focusing on you, the person behind the product.
Although I predominantly work with women, I also welcome men and people who identify as non-binary.
If you're earlier in your business journey, I run mini sessions once or twice a year, and you can join the waitlist here. -
Yes. This is an LGBTQ+ friendly, anti-racist and body neutral business, and you’re welcome here whatever your gender identity, sexuality, ethnicity, faith or age. If you’re disabled, neurodivergent or have other access needs, tell me what would help and we’ll plan your shoot around it. I also try to represent as many people as possible in my work, and as long as you’re a nice person and we feel like a good fit, that’s all that matters. 💙
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A headshot shows people how you look. Personal branding photography shows them who you are, what you do and what it's like to work with you. We plan your images around what you want people to understand about your business, so your photos communicate something meaningful. You'll usually have a mix of portraits, working shots and lifestyle images to use across your website, social media and marketing.
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The best place to see what’s included and the starting from investment is my personal branding photography page. Prices can vary if there are bespoke elements or more than one of you, and I'd love to talk through everything in detail on a free connection call, where I'll also send you my pricing guide.
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The Brand Transformation is my signature experience, with more time, more locations, more outfit changes and short-form video clips for social media. The Brand Refresh is a focused shoot for one person who needs a strategic visual update. Not sure which is right for you? Don’t worry, we’ll work it out together on your connection call. Learn more here.
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Yes! My Brand Transformation experience includes short-form video clips, made for Reels, TikTok, stories and more, so you have moving content as well as photos. The number of clips depends on your priorities, and we'll plan them together.
I also offer bespoke video shoots, get in touch to discuss. -
Fill in the enquiry form on my contact page and if we’re a good fit, I’ll invite you to a free connection call. It’s a relaxed chat where I’ll get to know you and your business, guide you through the options, answer all your questions and send you my detailed pricing guide.
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Every client receives the Client Strategy Portal, which I developed so your images never end up sitting in a folder unused. It shows you where your photos should go, organises them by type, and gives you content ideas and tips to help you use them across your website, social media and marketing. It’s there to support you long after shoot day.
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I recommend you book at least 6 weeks before your preferred shoot date, as that gives us time for my full strategic planning process, so your shoot is thoughtfully prepared and you arrive feeling relaxed and ready. If you’re working to a tighter timeline, just get in touch and I’ll always do my best to help. Your edited images will be with you within 3 weeks of your shoot.
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Once you’ve chosen your experience, I’ll send you a contract and invoice, and your date is secured as soon as your contract is signed and your payment is received. The full fee is payable upfront, but if you’d prefer to spread the cost, just ask me about a payment plan. I’m always happy to chat it through. All I need is for everything to be paid at least three weeks before your shoot. Payment is by bank transfer. Venue hire, hair and makeup, travel and props are separate from the photography fee, and I’ll happily guide you through these when we plan your shoot.
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Most shoots take place on location in London, and I'll help you find the perfect setting for your brand. That could be outdoors, at your home or workspace, or at a venue we book for the day. We'll decide together during the planning process.
I'm based in North London and shoot across London, including Enfield, Haringey, Hackney, Islington, Camden, Shoreditch, Notting Hill, King's Cross, Chelsea and more. I'm also happy to travel across the UK or abroad for an additional charge, so just get in touch to chat it through. -
I prefer to shoot Monday to Friday. When my availability allows I can occasionally offer a weekend shoot if you need me to, for an additional fee. If you're booking an outdoor shoot, I'd suggest midweek, as it's usually quieter.
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Wear what makes you feel like you! On your planning call we'll talk through outfits in detail, and I'll also share my interactive prep guide with styling tips. My biggest piece of advice is to choose things you feel comfortable and confident in, and to bring a few options so we have variety. You can also read my top tips on what to wear for a personal branding photoshoot.
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Small changes are fine, but they use up shoot time, so please arrive with the look you'd like for most of your images. If you'd like to try your hair both up and down, bring hair ties and a brush, and for outdoor shoots a pocket mirror. For makeup, I usually suggest starting with natural, minimal makeup, but most importantly, choose what makes you feel comfortable and like you. My interactive planning guide will guide you on this in more detail.
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Absolutely, and you're in very good hands! Many of my clients feel nervous beforehand, even those who've had shoots before, so it’s completely normal.
I'll support you every step of the way: we plan everything together, you'll receive an interactive prep guide with tips on what to bring and how to prepare, we’ll have a planning call to finalise everything together so you know what to expect, and on shoot day I guide your poses, expressions and movement while we keep things relaxed and fun.
Many of my camera shy clients tell me how surprised they are by how much they actually enjoyed it! You can read what they say on my reviews page. -
Your images are professionally edited, with adjustments to colour, brightness and background clean up, in my established editing style. If you'd like anything tweaked, you can ask for minor edits within 14 days of receiving your gallery.
For more detailed retouching, on select images, I offer this as an additional service, so an additional fee may apply. I always keep it natural and never alter body shapes, because brand images should show the real you. -
Your edited images arrive via a private online gallery within 3 weeks of your shoot. You can download each image as a high-resolution file, which is great for printing as large as you like, and as a web-size file, which is perfect for your website, social media and email. Your gallery stays online for 30 days, so please download and back up your images soon after you receive them. You'll also receive your personalised Client Strategy Portal, which helps you put your images to work.
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Lots! Full commercial usage rights are included, so you can use your images to promote your business across your website, social media, blogs, books and PR. All the details will be in your contract.
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I completely understand that life happens. If something comes up, please let me know as soon as you can and I’ll always do my best to find a new date that works for you. I plan my other work around each shoot date, so I can’t always promise a new one, but I’ll do everything I can to make it work. If you need to move your shoot in extreme circumstances, such as very bad weather for an outdoor shoot, sickness, government restrictions or public transport strikes, your booking fee may be transferred to the new date. Other situations are agreed case by case. Please note, if a venue has already been booked for your shoot, its own policies apply, which are out of my hands.
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I really hope it won't come to that. If something changes, please talk to me first, so we can see what's possible. Because I plan my other work around each shoot date, and may already have made arrangements for your shoot, payments aren't refundable if you decide to cancel. This is all set out in your contract.
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A bit of drizzle won't stop us, and I've created plenty of beautiful images in less than perfect weather! If the weather is too extreme for an outdoor shoot, I'll call you to talk through the options, which may include moving indoors or choosing a new date. If we move your shoot, I'll talk you through how your booking fee works.
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Please let me know as soon as you can if you think you'll be late. Things happen, and I'll always try to be accommodating. If you're more than 15 minutes late, I may not be able to extend your shoot time. If I am able to extend your shoot time, an additional fee may apply. Please note, if a venue has already been booked for your shoot, its own policies apply, which are out of my hands.
Try to leave plenty of time if you can. You'll feel more relaxed, and it shows in your images. -
I run mini sessions once or twice a year for people at an earlier stage of their business. I’d love you to join the waitlist, so you’re the first to hear when the next one opens!
If you’d like to ask me any other questions, feel free to send me an email or enquire about a free connection call by filling out the enquiry form on my contact page via the button below.
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Lisa x
